Voxpro powered by TELUS International partners with disruptive innovators to lead them on the journey to beautiful customer operations. As our partners scale and evolve, we engineer the world’s best customer experiences, optimising their ability to compete, grow and conquer.
We are looking for a talented, enthusiastic individual who is passionate about technology, story-telling, building strong relationships and enjoys a fast-paced environment to work in. At Voxpro, there is no such thing as a normal day. Ideally, you will be quick-witted, entrepreneurial and intellectually curious. You will collaborate with internal teams as needed across functions, including Sales, Business Development, Marketing, HR and Operations and also across geographies.
You will support the work of the Commercial Team to create strategic communications campaigns and come up with innovative ways to engage employees and key stakeholders, which are aligned to Voxpro’s core values. The role will involve great understanding of Voxpro’s service offerings, aligning them with industry trends and partner needs; continuously finding appropriate messaging to reach the right stakeholders with the right information.
To succeed, you’ll need to be able to combine creativity with the organisational skills to manage numerous different projects to tight deadlines simultaneously – as well as pitching all kinds of media, bloggers and commentators – or producing internal communications and events for our team. You will have a disruptive mindset and like to try new approaches along with being very driven by metrics and analytics.
Media Relations: the ability to forge relationships with targeted media contacts that can be leveraged to secure quality coverage, aggressively pursuing new media targets on a regular basis; ability to write creative pitching angles is key. Analyst Relations: develop, maintain and manage database of targeted analysts and forge relationships with analysts through consistent outreach and updates on company news and developments. Writing: high level of care and attention to detail in all written materials, you’ll write a broad range of materials.
Minimum qualifications/requirements:
BA/BS degree or equivalent practical experience
Minimum two year’s experience in-house or with an agency, ideally tech focused
Strong knowledge of the Irish media landscape with existing relationships with journalists, producers and editors
Very strong copy writing and editing skills
Strong knowledge of digital, social media analytics, tools and trends
The ability to prioritise deadlines and be self-directing without compromising the quality of your output
Please apply here.